Shipping Policy

Thank you for visiting and shopping at Mollifystore.com. We know that the reliable shipment of your merchandise is important to you, so it’s necessary to learn about the terms and conditions that constitute our Shipping Policy (Standard Shipping).

WHERE DO WE DELIVER?

We deliver to postal addresses in USA. Please enter a complete street address, including a pin code or zip code.

SHIPPING METHOD
Mollify Store Shipping Policy products are shipped using Standard Shipping.

(Also use DHL Express Worldwide, USPS Priority Mail International, and USPS Priority Mail Express International.)

ESTIMATED TIME OF ARRIVAL
At Mollify Store, all of our products are produced in-house. We generally keep an inventory of all products on hand, but during times of high sales volumes, there may be a delay while we produce your order. Unless otherwise noted during the checkout process, the following arrival times are typical:

Country	Shipping Charge	Handling Time	Transit Time
United States	$ 0.00	2 - 3 (Mon – Fri)	6 - 8 (Mon – Fri)

Order Cut-Off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)

TRACKING DETAILS
We will send you an email on the dispatch of your order as soon as the items are handed over to the courier. These alerting emails will include the tracking number, website information for the courier company, and the expected arrival date. You may also check this on our order status page or by logging in to the My Account section of our site. Tracking numbers for packages sent may take up to 24 business hours to become active on the courier websites. Please notify us within 24 hours if you discover any discrepancy in the shipment delivery.

CHANGE Of ADDRESS
If your item has not yet been shipped, you have the option to update your shipping address by reaching out to our customer service team at support@mollifystore.com. However, please note that once the item has been dispatched, we are unable to guarantee changes to the shipping address, as we are not obligated to do so.

RESCHEDULED DELIVERY
As our carriers require a signature on delivery, the carrier will leave a calling card if you are not at home. You can then contact the carrier directly to schedule a new delivery appointment or, alternatively, amend your delivery address.

OTHER INFORMATION
Please ensure that all delivery information is correct. If there is incorrect and/or missing information, we may need to contact you to update the delivery details, which could potentially cause delays in delivering your order. Additionally, delays may occur due to external factors such as weather conditions, flight delays, and customs inspections, which may occasionally be beyond our control. However, in such cases, we will make every effort to collaborate with our shipping partners and ensure the necessary follow-up.

If you have any further questions about our shipping policy, please reach out to our customer support team at